Ordering is simple:

• Online: Browse our products, add items to your basket, and checkout securely
• Phone: Call us on 01282 270 214 (Mon-Fri, 9am-5pm)
• Email: Send your order to sales@safetysuppliesco.co.uk

We accept all major credit/debit cards, PayPal, and bank transfer for trade accounts.

Absolutely! Many of our trade customers prefer to order by phone or email. Our experienced sales team can help with product selection, bulk pricing, and answer any technical questions. Call 01282 270 214 or email sales@safetysuppliesco.co.uk.

No account is required for standard orders. However, creating an account gives you:

• Order history and easy reordering
• Faster checkout with saved addresses
• Access to trade pricing (once approved)
• Exclusive offers and early access to sales

Yes! For bulk orders, project requirements, or ongoing supply contracts, we offer competitive custom pricing. Contact our trade team at sales@safetysuppliesco.co.uk with your requirements and we'll provide a detailed quote within 24 hours.

FREE UK Delivery on all orders over £50 (ex. VAT). For orders under £50, standard delivery is just £4.95. Express and next-day options are available at checkout.

• Standard Delivery: 2-4 working days
• Express Delivery: 1-2 working days
• Next Day Delivery: Order before 2pm for next working day delivery

Most in-stock items dispatch same day when ordered before 2pm. You'll receive tracking information via email once your order ships.

Yes! We regularly deliver to construction sites, warehouses, and commercial premises across the UK. Please provide clear delivery instructions including site contact name, phone number, and any access requirements when ordering.

Yes, all orders include tracking. Once dispatched, you'll receive an email with your tracking number and a link to monitor your delivery in real-time.

We primarily serve UK customers, but we can arrange international shipping for larger orders. Contact us at sales@safetysuppliesco.co.uk for a shipping quote.

Yes! Trade accounts are available for businesses, contractors, and regular buyers. Benefits include:

• Exclusive trade pricing
• 30-day payment terms (subject to credit approval)
• Dedicated account manager
• Priority dispatch
• Monthly statements

Apply by emailing sales@safetysuppliesco.co.uk with your company details.

We offer tiered bulk discounts on most products. The more you order, the more you save. For orders over £500, contact us for a custom quote — we'll always try to beat competitor pricing.

Absolutely. We work with construction companies, councils, facility managers, and event organisers on ongoing supply contracts. We can set up scheduled deliveries, maintain stock levels for your needs, and provide consolidated invoicing.

Yes, approved trade accounts can access 30-day payment terms. We also accept purchase orders from established businesses, councils, and public sector organisations. Contact our team to set up your account.

Yes, all our safety products meet relevant UK and EU standards including:

• BS EN ISO standards for PPE
• Chapter 8 compliance for road signs and barriers
• CE/UKCA marking where applicable
• BS EN 13422 for traffic signage

Product certifications and datasheets are available on request.

Yes! Contact us with the product name or code and we'll send technical specifications, installation guides, or material safety datasheets as needed.

Yes, we can arrange custom branding on many products including hi-vis clothing, signs, and barriers. Minimum order quantities apply. Contact our team for options and pricing.

If an item shows as out of stock, contact us — we often have alternative products available or can provide an estimated restock date. For urgent requirements, we may be able to source from our supplier network.

We accept:

• Credit/Debit Cards: Visa, Mastercard, American Express
• PayPal: For secure online payments
• Bank Transfer: BACS payments for trade accounts
• Purchase Orders: For approved business accounts

All online transactions are secured with SSL encryption.

Yes, VAT at 20% is added to all orders. Prices shown on the website exclude VAT unless stated otherwise. VAT is displayed at checkout before payment. VAT invoices are provided with all orders.

Absolutely. Our website uses industry-standard SSL encryption to protect your payment details. We never store your full card details, and all payments are processed through secure payment gateways.